Retail and Commerce

Meta said this week it is testing new AI-powered shopping features on Facebook and Instagram, including review summaries, product details, and an in-app…

OpenAI said it is rolling out a redesigned shopping experience inside ChatGPT, adding visual product browsing, side-by-side comparisons, and updated product…

DoorDash is rolling out a new “Tasks” app that pays delivery couriers to complete assignments designed to generate data for AI and robotics systems, expanding…

Burger King is rolling out a new AI-powered assistant for its restaurant workers that does more than answer operational questions — it can also track how…

Reddit has begun testing AI-powered product carousels inside its search results for a limited group of U.S. users, marking its first major push into interactive…

On its fourth-quarter earnings call this week, Airbnb said its custom-built AI agent is now handling about one-third of customer support inquiries in North…

Uber Eats on Wednesday introduced “Cart Assistant,” a new AI-powered feature designed to help customers build grocery orders more quickly. The tool is currently…

Google’s announcement of the Universal Commerce Protocol (UCP) at the NRF conference may sound like a technical standards update, but it points to a much bigger…

PayPal’s decision to embed its checkout and payments technology directly into Microsoft Copilot is less about adding another shopping feature and more about…

Plaud’s latest update to its NotePin AI recorder looks modest at first glance. The new NotePin S is nearly identical to last year’s model in size, shape, and…

In the current phase of AI adoption, ambition alone is no longer enough. Instacart’s decision to shut down AI-driven pricing experiments on its platform…

The convergence of artificial intelligence and local dining represents more than just another consumer app – it signals a fundamental transformation in how…