Retail and Commerce

Amazon on Tuesday introduced “Join the chat,” a new feature in its shopping app that lets users ask questions about products and receive real-time answers from…

Dairy Queen is deploying AI-powered voice ordering systems at drive-thru locations across the U.S. and Canada, expanding a pilot program with Presto to automate…

Google is rolling out new “agentic capabilities” in AI Mode within Search in the U.K., allowing users to find and book restaurant reservations directly from…

Amazon has introduced a new conversational food ordering experience in Alexa+, integrating delivery services like Grubhub and Uber Eats to allow users to…

A founder used AI tools to call thousands of pubs across Ireland and build a real-time database of Guinness prices, highlighting how widely costs vary and how…

Meta said this week it is testing new AI-powered shopping features on Facebook and Instagram, including review summaries, product details, and an in-app…

OpenAI said it is rolling out a redesigned shopping experience inside ChatGPT, adding visual product browsing, side-by-side comparisons, and updated product…

DoorDash is rolling out a new “Tasks” app that pays delivery couriers to complete assignments designed to generate data for AI and robotics systems, expanding…

Burger King is rolling out a new AI-powered assistant for its restaurant workers that does more than answer operational questions — it can also track how…

Reddit has begun testing AI-powered product carousels inside its search results for a limited group of U.S. users, marking its first major push into interactive…

On its fourth-quarter earnings call this week, Airbnb said its custom-built AI agent is now handling about one-third of customer support inquiries in North…

Uber Eats on Wednesday introduced “Cart Assistant,” a new AI-powered feature designed to help customers build grocery orders more quickly. The tool is currently…