Alexa+ Adds Voice-Based Food Ordering With Uber Eats and Grubhub

Amazon has introduced a new conversational food ordering experience in Alexa+, integrating delivery services like Grubhub and Uber Eats to allow users to browse, customize, and complete orders through natural dialogue.

The feature, now rolling out to Alexa+ users on Echo Show 8 devices and larger, replaces the traditional command-based interaction model with a continuous conversational interface. Users can search for restaurants, modify items, and adjust orders in real time without restarting the process or issuing separate commands.

The update enables customers to build and edit their orders mid-conversation, with changes reflected instantly on screen. Users can ask for recommendations, browse menus, and refine selections while maintaining context throughout the interaction. Once the order is complete, Alexa+ provides a full summary before checkout and allows users to track delivery status afterward.

“What excites us about Alexa+ is how it turns restaurant discovery and ordering into one seamless, conversational experience,” said Tapojoy Chatterjee, VP of Product at Grubhub. “Customers can simply talk through what they’re craving, ask questions, get recommendations, and build their order in real time.”

To use the feature, customers link their Grubhub or Uber Eats accounts through the Alexa app, after which past orders sync automatically. Users can reorder previous meals, search by cuisine, or start a new order using natural language. The system can also interpret flexible requests, such as matching general descriptions like “meat lovers pizza” to specific menu items.

Amazon says the rollout marks an early step toward a broader shift in how Alexa+ adapts its interaction style depending on the task. Ordering food is positioned as one example of a more flexible, conversational workflow, compared to simpler tasks like checking the weather or controlling smart home devices.

“At Uber Eats, we’re always looking for new ways to help customers discover and order the food they love,” said Harshit Agarwal, Head of Uber Eats Product. “We’re proud to collaborate on innovations that meet customers wherever they are, while unlocking new ways for them to engage with our platform.”

Amazon plans to expand this adaptive interaction model to other use cases, including grocery shopping and travel planning, as it continues to develop Alexa+ into a more task-aware assistant.

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This analysis is based on reporting from aboutamazon.

Image courtesy of Amazon.

This article was generated with AI assistance and reviewed for accuracy and quality.