The company said 1.2 billion people use ChatGPT each week, and many already turn to it to research products, compare options, and decide what to buy. ChatGPT Wallet extends that behavior from research into actual purchases, giving agents a way to pay that businesses can accept through their existing payment systems.
To make a purchase, a user adds a card once and then approves each transaction individually. Before every purchase, the user reviews the items, the total, and the selected card, then confirms it with a security check such as Face ID or a fingerprint scan. Each approval creates a record of exactly what the user authorized the agent to buy.
After approval, the payment network provides a token that substitutes for the user's real card details, including a card number, security code, and expiration date. The transaction is charged to the selected card without ChatGPT Wallet sharing the actual card information with the business or the agent.
OpenAI said users keep their existing card rewards and protections, including eligible dispute protections, while banks and payment networks continue to evaluate transactions. The launch positions OpenAI squarely in the growing market for agentic commerce, where AI systems act on a user's behalf, and signals the company's intent to make trusted payments a core part of its agent strategy.
This analysis is based on reporting from OpenAI.
Image courtesy of Lotus Head.
This article was generated with AI assistance and reviewed for accuracy and quality.