The companies are initially targeting sales teams. The 37 included skills are designed for tasks such as pipeline reviews, deal planning, account research, lead prioritization, meeting preparation and customer follow-up.
Salesforce said the integration can also draw on Slack, email and other connected sources so Claude can reason across a broader set of enterprise information. Users can ask questions about their business, generate interactive views and take actions without manually navigating through multiple Salesforce screens.
Marc Benioff, Salesforce chair, CEO and co-founder, described the partnership during the company’s fiscal second-quarter earnings call as a way to make information stored across business systems easier for employees to use. Claudeforce combines “Claude’s extraordinary intelligence and reasoning with Salesforce’s trusted data and applications and workflows and business rules and governance,” Benioff said.
The product is built on Salesforce’s Headless 360 capabilities, which make data, applications, workflows, agents and governance tools available to AI systems through MCP without requiring users to operate through a conventional interface.
Salesforce is also using what it calls an AIforce UI harness to connect Claude with those enterprise systems. Benioff described the approach as one in which “the UI is the AI — allowing you to build custom apps dynamically and answer any enterprise question.”
The integration is intended to preserve Salesforce controls when Claude takes action. The company said Claude can only access information a user is authorized to see and can only perform actions that user is permitted to take. Salesforce also said businesses can require confirmation before Claude sends external emails or allow those actions to proceed automatically.
Salesforce and Anthropic are developing additional enterprise controls around data storage, access and automated review. The companies said more Salesforce in Claude skills will be added for teams beyond sales over the coming months. The announcement came as Salesforce reported fiscal Q2 2027 revenue of $11.3 billion, up 11% from a year earlier. Subscription and support revenue reached $10.8 billion, including a $440 million contribution from Informatica.
Within that subscription and support business, Salesforce reported $7.2 billion from Agentforce Apps, an 8% year-over-year increase, while Data 360, Headless Platform and Other generated $3.6 billion, up 20%.
For Salesforce, Claudeforce extends its effort to make its applications and underlying data accessible through AI-driven interfaces. Rather than asking users to move between records, reports and workflows manually, Salesforce in Claude is designed to let Claude become the point of interaction while Salesforce continues to control the underlying data and actions.
This analysis is based on reporting from no jitter.
Image courtesy of Salesforce.
This article was generated with AI assistance and reviewed for accuracy and quality.
