The new program includes live virtual training sessions that demonstrate how ChatGPT Work can be used for common business tasks, along with prompt libraries, workflow examples, and automation techniques. OpenAI is also expanding its in-person OpenAI Academy events across the United States, where business owners can participate in hands-on workshops and collaborate with other entrepreneurs. The company said that during last year's Small Business AI Jams, 78% of participants built a functional AI workflow in a single day, while 42% reported saving more than five hours each week using AI.
OpenAI is also introducing a collection of customer stories, interactive guides, and short-form educational videos that business owners can use to begin building workflows with ChatGPT Work. In addition, the company is launching new plugins, skills, webinars, and offers from partners including Dropbox, Shopify, Intuit, Slack, Atlassian, and Wix. According to OpenAI, these integrations are designed to help small businesses connect ChatGPT Work with tools they already use and complete common business tasks more efficiently.
The company is encouraging participants to provide feedback through webinars, local events, surveys, and discussions with its product and go-to-market teams. OpenAI said that feedback will help shape future product development, educational resources, and the overall experience for small business customers.
OpenAI highlighted ChatGPT Work as the primary platform for the initiative, describing it as an AI agent that can complete complex, multi-step projects when connected to business files, applications, and organizational context. The company said business owners can use the platform to convert voice notes into Slack messages, monitor market activity and competitors, analyze inventory, generate product or marketing ideas, and review customer feedback to create employee training materials.
"ChatGPT has been so much more than a way to get work done faster. It has strengthened the way I think—not by telling me what to do, but by helping me unlock ideas I never thought possible. I’m now experimenting with ChatGPT Work, with ambitious goals for breaking the limits of what’s possible when scaling a startup. It’s not only what can be done faster; it’s what can be done that wasn’t imaginable before," said Marina Petrova, CEO and Co-Founder of Intentful.ai.
OpenAI said ChatGPT Work is powered by GPT-5.6, which it describes as its most advanced model available to businesses across all subscription plans. According to the company, small businesses can choose different intelligence levels depending on the task, allowing them to balance speed, quality, and cost while using the latest models and AI agents.
The ChatGPT for Small Businesses program, ChatGPT Work, and GPT-5.6 are available starting today. OpenAI said business owners can register for upcoming virtual and in-person events and sign up to receive updates, educational resources, and future opportunities through the program.
This analysis is based on reporting from OpenAI.
Image courtesy of OpenAI.
This article was generated with AI assistance and reviewed for accuracy and quality.
