Anthropic’s New Claude Tag Turns Slack Into a Workspace for AI Teammates

Anthropic has introduced Claude Tag, a new AI agent for Salesforce-owned Slack that can participate directly in workplace conversations, complete tasks, and surface information across an organization. The feature is launching in research preview for Claude Enterprise and Claude Team customers as the company expands its enterprise-focused AI offerings.

Users can bring the agent into a Slack thread by tagging @Claude, allowing it to follow discussions, assist with assignments, and contribute updates within shared channels. Unlike earlier Slack integrations, Claude Tag is designed to maintain context over time and operate as a persistent presence within a workspace.

The launch marks Anthropic’s latest effort to deepen its footprint in the business software market, where companies are increasingly seeking AI tools that can work alongside employees inside existing collaboration platforms.

Claude Tag builds on capabilities already available through Anthropic’s Slack integrations. Users have previously been able to message Claude directly or summon it for assistance in channels, while Claude Code could route programming-related requests into dedicated coding sessions. The new system adds shared memory and ongoing awareness of channel activity, allowing the agent to retain knowledge from prior interactions and continue work across conversations.

Anthropic said each Claude identity is tied to specific channels and permissions defined by administrators. Access to tools, information, and conversations remains under organizational control, helping companies limit exposure to sensitive data and keep different teams’ workflows separate.

The company said the agent can gather information from other parts of an organization when granted permission and use that context to support work within a channel. Team members interact with a single Claude identity, enabling multiple employees to collaborate with the agent and continue discussions from where others left off.

Cat Wu, Anthropic’s head of product for Claude Code, said the experience differs from previous AI assistants because the agent can actively participate in group conversations rather than simply responding to requests. “A lot of the capabilities did exist, but actually the form factor of being able to tag it the same way that you would a coworker is really powerful,” Wu told Reuters.

When assigned a task, Claude Tag can break the work into smaller steps, use available tools to complete those stages, and post its progress within the Slack thread. Anthropic also described an ambient mode that allows the agent to proactively contribute updates, highlight relevant information, and revisit discussions or tasks that may have stalled.

The company said the goal is to create an experience that resembles working with a colleague whose contributions are visible to the entire team and informed by broader organizational context.

Wu also shared an example of using Claude Tag with Gmail access, allowing the agent to monitor incoming messages, identify communications from important contacts, and send notifications through Slack.

Anthropic plans to extend the capability beyond Slack in the coming weeks, according to Wu.

As AI companies increasingly focus on workplace software, persistent context and organizational knowledge are becoming central features of enterprise deployments. Claude Tag reflects Anthropic’s effort to make AI agents more deeply integrated into daily team workflows by enabling them to remain present, aware, and collaborative inside the tools employees already use.

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This analysis is based on reporting from CNA.

Image courtesy of Claude.

This article was generated with AI assistance and reviewed for accuracy and quality.