The announcement comes within six months of Amazon unveiling $35 billion in additional investments in India. Combined with the latest commitment, the company said it will invest a total of $48 billion to expand and support its businesses in the country through 2030.
Alongside its infrastructure plans, Amazon said it will continue expanding the logistics network supporting its ecommerce and quick commerce operations. The company intends to open more than 20 fulfillment centers and more than 100 last-mile delivery stations this year, with a focus on improving delivery speeds across India, including tier 3 and tier 4 cities.
Amazon also introduced Sammaan, a welfare program for delivery associates across its logistics network. The initiative includes scholarships for associates’ children, assistance with accessing government benefits and financial inclusion programs, insurance coverage, road safety measures, and an expansion of its Ashray rest centers to 250 locations this year. Amazon said the centers will be open to delivery associates across the industry, and that part of its previously announced $300 million investment in operations and associate well-being will support the program.
Jassy said Amazon’s businesses in India—including ecommerce, AI, cloud computing, and entertainment—continue to experience strong customer demand, particularly across ecommerce and AWS. Since entering the Indian market, the company said it has digitized 12 million small businesses, enabled more than $20 billion in cumulative ecommerce exports, supported 2.8 million jobs, and trained more than 10 million people in cloud skills.
Looking ahead, Amazon said its priorities remain aligned with the Indian government’s focus on AI adoption, digital transformation, exports, and employment. By 2030, the company has pledged to support more than 3.8 million jobs, enable $80 billion in cumulative ecommerce exports, extend AI capabilities to 15 million small businesses, and provide AI education to 4 million government school students.
“We came to India over a decade ago and have since been serving customers, sellers, developers, start-ups and enterprises through our different businesses. The response has been tremendous, with strong growth especially across our ecommerce, AI, and cloud businesses,” Jassy said. “As we grow Amazon in India, our business priorities continue to align with India’s priorities of democratizing access to AI, digitizing small businesses, creating jobs, and enabling exports. We are investing over $48 billion in the coming five years to meet the strong demand across our business in India and to help the country achieve these priorities. We are inspired by Prime Minister Modi’s vision of a Viksit and Atmanirbhar Bharat, and we are committed to being a long-term partner in India’s growth story.”
Amazon said AWS infrastructure in Mumbai and Hyderabad enables organizations to keep data within India while accessing the company’s AI and cloud technologies, including Trainium chips, Amazon Bedrock, Amazon Kiro, and Quick. According to the company, enterprises, startups, and government agencies are already using AWS to develop and deploy AI applications at production scale.
Separately, Amazon highlighted continued growth across its consumer businesses in India, saying Amazon.in serves more than 100 million customers and over 1.7 million sellers. The company added that 85% of new customers and more than 65% of orders come from tier 2 and tier 3 cities, while Prime membership continues to expand, with more than 70% of new members joining from non-metro locations.
This analysis is based on reporting from Amazon.
Image courtesy of PYMNTS.
This article was generated with AI assistance and reviewed for accuracy and quality.
