ChatGPT is starting to feel less like a chatbot and more like a digital assistant you can actually use. With new app integrations, OpenAI is letting people connect services like Spotify, DoorDash, Uber, Canva, and Booking.com directly to ChatGPT—and then ask it to take real actions on their behalf.
Instead of just suggesting ideas, ChatGPT can now do things like build Spotify playlists based on your mood, help plan meals and add groceries to a DoorDash cart, search for hotels on Expedia or Booking.com, or generate design drafts through Canva and Figma. In many cases, you can handle the planning inside ChatGPT and then finish the transaction in the partner app. It’s a subtle shift, but an important one: the assistant is moving from advice to execution.
What makes this change significant isn’t just the tech itself—it’s how it reframes AI’s role. ChatGPT is becoming an intermediary between your intent and the services you use every day. You don’t need to jump between apps or learn different interfaces; you can just explain what you want in plain language and let the assistant guide the process.
That convenience, however, comes with trade-offs. Connecting an app means sharing data, and OpenAI is clear that users should review permissions carefully. For example, linking Spotify gives ChatGPT access to playlists and listening history, which helps personalization but may raise privacy concerns for some users. The good news is that integrations can be disconnected at any time from the settings menu.
From a broader industry perspective, this move raises the stakes. If AI becomes the main interface people use to interact with services, companies that don’t integrate risk fading into the background. The competition may no longer be about who has the best app, but who works best within AI-driven ecosystems.
Looking ahead, OpenAI has already signaled that more partners are coming, including OpenTable, PayPal, and Walmart in 2026. For now, the rollout is limited to the U.S. and Canada, but the direction is clear: AI is shifting from a helpful tool to a central hub for everyday digital life.
Rather than replacing apps outright, ChatGPT is positioning itself as the layer that connects them—making digital tasks simpler, faster, and more conversational than ever before.
This analysis is based on reporting from TechCrunch.
Image courtesy of Spotify.
This article was generated with AI assistance and reviewed for accuracy and quality.
